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Terms & Conditions

Postage
As we use a courier service to deliver our larger items we cannot ship to PO Boxes on any kits or large items.
Please make sure your information you enter is correct. We cannot be held liable for items lost in the post or items returned to us due to incorrect postage details.
All postage prices supplied may vary slightly depending on the size or weight of the items.

Sales and Returns Policy
In the unlikely event that a return of item is requested, it must include all original items in undamaged, re-saleable condition, with original packaging, including manuals, warranty forms, etc.
Shipping and handling fees are not refundable. Buyer is responsible for shipping costs incurred when sending products back.
We pride ourselves on our professional, discreet and safe packing and posting procedures. So, on the odd chance that a parcel is broken, without photographic proof, we cannot be held liable for the damage. We try as hard as we can to get your items to your door the way they are meant to be.

Warranty
Most items are backed with a manufacturer’s warranty.

Second Hand / Used Equipment
All second hand items have been tested prior to listing and are in excellent working condition. Please note that second hand items do not come with warranty and we do not accept returns or offer refunds on these items.

In store items
Feel free to visit one of our stores for great service and advice. Please note that only 80% of items listed on our web page are in our stores, as there are too many to carry but all items can be ordered.